Widerrufsrecht

RETURNS AND EXCHANGE

RETURNS

Tape Capitol Music guarantees that we take back every item, provided that all items are returned in the same condition they were in upon your receipt. This means the item should not have been damaged, soiled, washed, altered oder worn (other than to try the item on). Please note that the items must be in their original condition.

If you wish to return your order, please contact us via mail to office@tapecapitolmusic.com You will get additional information about the return process.

Please notice that the shipping fees for the return have to be paid by the costumer.

 

EXCHANGE

You have 14 days to decide whether if the item you chose is the right one for you. In case you would like to exchange your item(s) in different colours or size you have to place a new order. You can find our terms of returns under RETURNS.

REFUNDS

Tape Capitol Music guarantees a full refund, provided that all items are returned in the same condition they were in upon your receipt. This means the item should not have been damaged, soiled, washed, altered or worn (other than to try the item on). Please note that the item(s) must be in their original condition.

We will provide a refund attempting to use the same method used to make the payment as soon as possible and at the latest within 14 days of receiving your notice of return, provided we have received the items. Another payment method may be used for the refund, provided that you consent to such change; in any case this will not generate any additional charges.

Shipping and delivery fees will not be refunded.

Please note that if there is any customs service from your returned order, it will be deducted from the refund.